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Outstanding rating for Sandown care home

The Briars manager, Nicky Shepherd, and residents show off their homemade 'outstanding' banner.

The Briars manager, Nicky Shepherd, and residents show off their homemade 'outstanding' banner.

a County Press reporter

editor@iwcp.co.uk

Monday, July 17, 2017 - 14:02

A CARE home in Sandown has been rated outstanding by inspectors and praised for its 'exceptionally personalised care.'
The staff at The Briars, on Broadway, were noted by the Care Quality Commission (CQC) as being 'highly caring and compassionate' and working 'tirelessly to meet people’s holistic needs'. 
The Briars is one of only two homes on the Island, and among once per cent of more than 20,000 care and nursing homes in the UK, that have an outstanding rating from the industry’s regulatory body.
The 38-bed home, one of 21 run by the charitable organisation, Greensleeves Care, specialises in care for people with complex needs as a result of dementia, as well as providing residential, respite and day care.
The CQC report found that staff 'went the extra mile by going out of their way to do things for people in their own time'.
The report highlighted the staff’s ability to be spontaneous to people's requests such as going out for a walk, talking or just spending time together, and family members had told inspectors about 'the huge improvements in their loved ones' physical, emotional and psychological well-being since living at The Briars'.
The home is also ‘Eden Alternative’ accredited — a way of providing care that puts people at the centre of decision-making about the way they want to live their lives.
Ray Fleming’s wife, Mavis, has dementia and moved into The Briars three months ago after it became too difficult for him to care for her at home. 
Ray, 86, said: “I couldn’t rate them more highly, from the manager to the carers, all the staff are brilliant.
“Mavis started off spending three days a week at The Briars to give me some respite and she moved in full time in April.
“I can visit whenever I like and we spend all day Sunday together, having lunch just like we used to at home. After 64 years of marriage I don’t like to be apart from her for long.
“Mavis used to be a florist so the staff let her put together the displays for the home. They saw how much pleasure she got from arranging the flowers so they got her some silk ones so that she can do it whenever she likes.
“They look after her so well but they look after me too — they can see how I’m feeling and what sort of a day I’m having. They’re amazing.”
Home manager, Nicky Shepherd, said: “We’re delighted with this report. It’s a fantastic reflection of how hard the team works and how dedicated the staff are.
“Our approach here is focused on how people want to live their lives and how best we can support them to do that.  Giving them control gives them a sense of comfort and self-worth, both of which are essential to their wellbeing.
“Not every home can meet the needs of people with complex needs and behaviours so its testament to the team here that we’ve achieved an outstanding rating.”

 


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