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Special measures confirmed for Isle of Wight NHS – bosses admit patients have been let down

The Isle of Wight NHS has been placed in Special Measures following a recommendation by the CQC.

The Isle of Wight NHS has been placed in Special Measures following a recommendation by the CQC.

Joanna Hunt

[email protected]

@JoannaHuntIWCP

Wednesday, April 12, 2017 - 0:01

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ISLE of Wight NHS has officially been placed in special measures, following a damning CQC report.
The trust will remain in special measures for 12 to 18 months, and an improvement director will help it access additional money and resources in order to step up standards. 
After obtaining a copy of the draft report last week, the County Press revealed inspectors from the Care Quality Commission had slammed the Isle of Wight NHS Trust's senior managers for being 'out of touch' and lacking the ability to lead.
There was praise for staff, for being caring despite being over-worked, but patients were 'exposed to unacceptable risk of harm', particularly in the mental health service, the report revealed. 
However, other than the chief executive Karen Baker's resignation, no other changes to the top team will be made. 
Dr Mark Pugh, executive medical director and acting chief executive at trust, said the team took full responsibility for the failings. 
"We absolutely accept the criticism contained in this report and we apologise unreservedly for the failings that have been identified.
"I believe the board is up to the job. We will be under the most intense, microscopic scrutiny over the next 12 months or however long we remain in special measures. 
"As the medical director, if I'm found not to be up to the job then I would rather stand aside and let somebody else come in and do that role rather than hold back the progress of an organisation that I love and an Island population that I want to do the right thing by," he said.
Eve Richardson, Isle of Wight NHS Trust chairman, said: "We have let down our patients and our local community, and on behalf of the trust board and our staff I apologise unreservedly for this failure.
"Our sole focus now is to absorb the lessons contained within this report, to develop, with our partners, an effective and comprehensive improvement programme and to ensure it is implemented as swiftly as possible."
The chief inspector of hospitals, Professor Sir Mike Richards, who recommended the trust be placed in special measures, said: "My inspectors found people were exposed to unacceptable risk of harm.
"On the mental health wards staff did not always report safeguarding incidents to their local teams and wards were not holding local records of ongoing safeguarding concern. There was poor communication of safeguarding concerns when patients were transferred between services. 
"Since this latest inspection we have been assured by the trust that there have been changes to their safeguarding procedures to ensure that incidents are properly reported and investigated.
"We will return in due course to undertake further inspections, including unannounced visits, to check that the necessary improvements have been made."
A Healthwatch Isle of Wight spokesperson said: "Isle of Wight residents deserve a healthcare service that meets their needs, delivers the right care in the right place at the right time. This is not too much to ask and is nothing less than people deserve.
"We would urge people to contact Healthwatch Isle of Wight with their experiences of local health and social care services and we will ensure that your feedback is heard by commissioners and services providers."

 


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