Another chance to question ferry bosses

By a County Press reporter

Tuesday, January 14, 2014


THERE will be another chance for Wightlink customers to meet senior managers as part of an ongoing consultation.

On Friday chief executive Russell Kew, operations director John Burrows, head of port operations Sean Millward, head of fleet operations Elwyn Dop and other team members will be on the 3pm sailing from Portsmouth and the 4pm from Fishbourne to answer questions.

It follows a similar event in December.

Mr Kew said the company valued meeting customers face-to-face and they hoped to talk to as many people as possible at more events during the year.


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Displaying the last 10 of 13 comments - Show All Comments

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by Dennis Moor

15th January 2014, at 19:32:55

We love visiting the Island- a very special place- but for 2 senior citizens in a standard car @ £132.00, ouch!!! We will pay it because we have to if we want to get to our beloved Manser and we really need our sanity break, but that is not what you could call reasonable by any stretch of the imagination,

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by Mat Thomas

15th January 2014, at 15:31:15

Wightlink are scratching around these days as customers are deserting it in what is heading towards droves. There will be more of these meetings with what remains of their custom as people boycott it. Now there are more breakdowns on boats as cuts are made to maintenance costs. Now it would appear that prices will have to be cut below £25 to try and get the market back. Are Macquarie prepared to walk away with a lame duck when the inevitable happens?

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by alan naylor

14th January 2014, at 23:14:57


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by Den Young

14th January 2014, at 17:23:08

probably be cancelled anyway due to technical difficalties

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by Jack Woodford

14th January 2014, at 15:25:35

Sorry Roe - must have been a bit trigger happy! The point is, if I wanted to know what man united fans thought, i'd go to Old Trafford, if I wanted to know what Boots customers thought, I'd go to a Boots store. If Wightlink want to know what their customers think, it's entirely reasonable, is it not, that they go on board a vessel. Well it makes sense to me!!!

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by Roe driver

14th January 2014, at 15:09:40

JACK you have posted at 14:05 and 14:15 but no text displayed

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by Jack Woodford

14th January 2014, at 14:15:39

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by Roe driver

14th January 2014, at 14:10:51

JACK but surely there should be no charge for people to make that ferry journey to express their views or comments
this is called market research most companies pay for that
not charge customers for the privilege of providing that for them

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by Jack Woodford

14th January 2014, at 14:05:56

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by Jack Woodford

14th January 2014, at 13:56:45

Hey dudes, the reason I suspect this session is being held on a ferry is so that Wightlink can talk to actual customers. Not exactly rocket science nor particularly controversial one would have thought. It would seem to be to be a sensible approach, wouldn't it?

Any views or opinions presented in the comments above are solely those of the author and do not represent those of the Isle of Wight County Press.

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