Dementia training for ferry staff

By a County Press reporter

Monday, June 23, 2014

 

WIGHTLINK has joined the expanding initiative to make the Isle of Wight dementia-friendly.

Senior staff have undertaken specialist training to help customers with dementia and training will now be extended elsewhere in the company.

Stewart King, Scott Harvey, Adam Shackleton, and Alan Newman, based at Ryde Pier Head and Portsmouth Harbour, learned more about Alzheimer’s Disease and other causes of dementia and the best ways to help customers with the condition to use services.

Emma Lincoln, health and well-being development officer for Age UK Isle of Wight, carried out the training.

"Numbers of people with dementia in the UK are increasing so it’s crucial that frontline staff understand how the disease affects people and have a better idea of how to communicate with them," she said.

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by Mat Thomas

23rd June 2014, at 17:33:23

Russell Kew should also try and remember what the purpose of a ferry company is.

Any views or opinions presented in the comments above are solely those of the author and do not represent those of the Isle of Wight County Press.

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