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New watchdog to monitor health services

Tuesday, January 22, 2013 - 13:13

A NEW health and social care watchdog, to monitor services and champion patients' rights, has been appointed.
Healthwatch Isle of Wight will be responsible for providing information about health and social care services available on the Island, and help people to complain when those services do not come up to scratch.
It will replace current watchdog the Isle of Wight LINk from April.
Following a public consultation and tendering exercise, several organisations — current LINk host Help and Care, Community Action Isle of Wight and the Citizens' Advice Bureau — have been appointed by the Isle of Wight Council to manage the service.
A new contract will also be awarded to the South East Advocacy Partnership (SEAP) to advise people complaining about NHS services.
Isle of Wight Council cabinet member for adult social care and housing, Cllr Stuart Hutchinson, said: "Healthwatch will effectively act as a consumer champion, making the views and experiences of the community known to the people making decisions about these services."
Help and Care chief executive Mark Sharman said: "Our model for Healthwatch is based on having a strong network of individuals and voluntary, statutory and private organisations who share an interest in the health and wellbeing of Islanders and a passion for bring about positive change. A key element will be our Healthwatch Champions, an army of volunteers who want to make a difference to how local health and social care services are designed and run."
Further information is available at www.iwight.com/council/publicServices/serviceDetail.aspx?servID=2710

Reporter: emilyp@iwcpmail.co.uk

 


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