No refunds on festival tickets

By a County Press reporter

Saturday, June 23, 2012

 

ISLE of Wight Festival organisers have this morning (Saturday) confirmed they will not be giving refunds to ticket holders who got stuck in traffic.

A spokesman said the way things worked out everyone could get into the Seaclose site and everything was now working smoothly.

Yesterday, there were widespread reports of promoter John Giddings offering to refund tickets after an interview he gave to BBC Radio Solent.

Revellers got stuck for up to 24 hours due to the muddy car parks and subsequent traffic build-up.

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Displaying the last 10 of 18 comments - Show All Comments

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by Joanne Booth

24th June 2012, at 16:31:13

@Ricki Parrott....... Most Islanders HAD to get to work and WE dont have a god complex, if the islanders stayed away how do you think the festi goers would have got into town with NO bus drivers with a God complex, how do you thing drunk drug taking festi goers would have been treated without the A&E staff with a god complex. Next year Islanders will stay away and you can all just get on with it...... after all who needs the god complex islanders getting involved. !!!!!!!

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by Ricki Parrott

24th June 2012, at 12:13:42

The organisers new what the ground was like as they were using tracks when putting everything in.

Most islanders that got stuck in the traffic was their own fault, they know to stay away from it unless they really have to but people seem to have this god complex that nothing will effect them.

As for refunds, festival goers know what it is like and knew it would be wet and muddy. They chose to still go to it so its down to them tbh. Those who moan about having little kids too, what the hell are they doing taking little kids to something like that anyway with all the drink and drugs etc?

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by Sarah Smith

24th June 2012, at 09:08:23

You would expect organisers of events to take all reasonable steps to prevent nuisance and disruption to the people who actually live on the Island. The wet condition of the fields was entirely foreseeable and the organisers are responsible for the consequent impact.. because they failed to take reasonable steps. The council provided the licence - so perhaps the council also has to take a share of the responsibility for the fiasco.

With regard to what the organiser said on the radio, Ventnor Blog says When it was raised that some people had commented on Twitter they’d given up trying to get to the Festival and gone home, John Giddings said, “I’m really sorry to hear about that.”Prompted about the possibility of refunds he said, “If you’ve got your ticket, I have to refund you if you send it back to me … I mean, that’s outrageous. If someone has suffered that, I don’t believe I should keep their money. What do you think?”

Sourced from: http://ventnorblog.com/2012/06/22/john-gi

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by Maxine Haddleton

23rd June 2012, at 22:54:22

It's a festival. It' outside. It's in the uk in "summer" it rains in the uk in summer. These days too many people go to festivals because they're trendy. They need to be realistic. They're not really family days out. Anything out doors in the uk is always a gamble. Nobody's fault apart from those with unrealistic expectations! They should stick to the cinema!

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by b ward

23rd June 2012, at 19:14:22

i really have no interest in the iow festival, not my thing at all, but i must say
that i think mr giddings has always done a good job organising it.
I live near to it, and it has never been a problem, for us ever.
The noise is kept to an acceptable level, and apart from the congestion
on a friday and monday, which you learn to avoid, there is nothing i
can find to complain about.
we have had exceptional rain lately and its just unfortunate that the
ground was so boggy and caused problems this year

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by Steve Smith

23rd June 2012, at 16:56:56

Just because something is not someone's fault, doesn't mean they are not responsible. It could be argued that not providing adequate parking was the main reason for the congestion. It is true that it would not have happened if it wasn't raining and therefore the rain, which no one has control of, was the main cause but in this case Solo have to take on the responsibility.
There are other cases in law where something which is not your fault is still your responsibility. e.g. if you sell something (on ebay perhaps) and it gets lost in the post, it is not your fault but it is still your responsibility.

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by steve stubbings

23rd June 2012, at 16:42:43

John,
He said it!

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by John Atkins

23rd June 2012, at 16:39:18

I didn't hear the interval on radio Solent. Yesterday the county press reported that he did promise refunds, today they say there were widespread reports that he promised refunds not quite the same. Did anybody hear it, if he say it he should give refunds, if he didn't say it its different.
As for the parking fields there has been heavy rain for weeks, action should have been taken before the festival to prevent it from happening.
Festivals are good for the island until local business is disrupted and costs them money, hotels guests not arriving, school parties not being able to return home, haulage and transport companies not being able to operate etc etc.
One of the questions on million pound drop on friday was name the island that's festival had been turned into a disaster by heavy floods. Heavy floods I know not true but hardly a good advert for the sunshine isle.
Let's keep our festivals but they must be organised properly, the organisations making the most money from the

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by Michael Cox

23rd June 2012, at 16:24:24

What everyone seems to forget,the responsibility is with organisers.Its been raining for 2mnths now.Did the organisers not see how wet the fields and grounds were.They were informed by the farmers,plus the residents of the island.The rain had been talked about for weeks and state of the grounds.Did the organisers think what would happen,OH NO they didnt.They had time for a planB,even had time to cancel or delay festival.But they went ahead and staged it,what happened mess/mud /chaos .So John giddings should refund people that did not get to festival ground at all.The organisers and police are totally to blame and should take responsibilty for the chaos they created.Comeon take responsibility for the chaos you created .

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by Karl Hart

23rd June 2012, at 15:09:31

Lets see what David Pugh says shall we, I'm sure he'll find some way to twist this around and send another massive income source running into the distance. Lets see, the Island gets Worldwide coverage due to this event.I'll bet ANYWHERE else would welcome Mr. Giddings. I'll send flowers once Mr. Pugh and his band of disciples finally kill the Island forever.

Any views or opinions presented in the comments above are solely those of the author and do not represent those of the Isle of Wight County Press.

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