By Sara Bryce
Monday, February 24, 2014
AN O2 phone mast in Ryde, damaged by recent storms has left some Isle of Wight customers without a signal for around a week.
A spokesman for the mobile phone provider said today (Monday) the mast and the roof of the building near George Street suffered extensive damage during the bad weather.
The spokesman said: "Our engineers have now been able to recover our equipment and we are conducting surveys and liaising with local authorities as well as third party suppliers to identify a location for a temporary solution.
"We are working as quickly as we can to restore service to the Ryde area and apologise for the inconvenience."
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by Keven Ball
28th February 2014, at 20:24:22
Is it still down?
by karen young
28th February 2014, at 19:25:15
Its not fixed for me... i keep hearing it has been fixed, but my signal is still just the same... any more news?
by neil king
28th February 2014, at 16:31:48
I think its fixed.
26th February 2014, at 15:46:48
Thanks for the compliment Neil! Sometimes you can get support from phone providers if you ask that is right. As 02 say " We are better...connected"!
by david wright
26th February 2014, at 15:25:50
@ Neil KingI dont think it has been suggested but when I had mobile phone problems 02 redirected dialled mobile calls to my landline. Not sure if your network could or would do this and obviously if you are out the benefit is limited but at least being able to receive messages from customers is better than nothing and you can ring them back.
26th February 2014, at 15:18:49
26th February 2014, at 11:48:27
by neil king25th February 2014, at 18:41:53 "Kevin I bet you was a right teachers pet at school." - That is to do with phone masts how? I worked hard in school Neil as I was always sensible :)
26th February 2014, at 11:19:07
As they all use the same mast Neil you will have to just wait until it is repaired. Not much else to say now? That would be the 'sensible' option I feel?
26th February 2014, at 08:55:04
Kevin not once did I say I was on o2. My second post explains I am indeed on giffgaff.
25th February 2014, at 22:29:45
Neil - you have appeared to have moved from 02 to gffgaff now, do you know what network you are even on, lol?
Any views or opinions presented in the comments above are solely those of the author and do not represent those of the Isle of Wight County Press.
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