HM Revenue and Customs (HMRC) has confirmed how it will replace its tax enquiry office at Broadlands House.
The Isle of Wight is one of the areas throughout the country which will have a new service which HMRC said was successfully trialled in the north-east of England.
Closure of the permanent office comes despite a campaign by unions and an appeal by Isle of Wight MP Andrew Turner
. It is one of 281 axed throughout the country.
HMRC said at the time it would be replaced by expert phone advisers and a mobile adviser for those who needed a face-to-face appointment.
It confirmed today (Wednesday) it was going ahead with the new service, to be launched in May, coinciding with the closure.