By a County Press reporter
Thursday, January 24, 2013
MANY Vodafone customers on the Isle of Wight have been without a service today (Thursday).
The company said there had been problems with masts, but engineers were working to fix them as soon as possible. There was no estimate of how long this would take.
Log-in or register to comment on this story.
By ticking "Remember me" you agree to a cookie being stored on your computer - no personal data is shared.
Log-in to Report
by Martin Heath
27th January 2013, at 17:10:27
Oh dear. A day and a half without a mobile phone. Unable to access social networking sites on the move, Unable to answer texts immediately. I expect some people had to wait 10 minutes before they could get to a landline or computer! Tragic thatStill on the plus side it probably stopped a few idiots talking on their phones whilst driving.
by Sharon Gilbey
25th January 2013, at 10:12:45
I was without a signal all day Wednesday & some of thursday. is what should have been said.
25th January 2013, at 10:10:48
I was without my phone from 11am yday, couldn't get thru to vodafone customer services was on hold for 15mins, yet they were offering a callback within 6-12mins, I ended up on live chat, to be told I had a faulty sim & I would have to order a new sim at a cost of £5, I had a heated discussion with the operator on chat, when I asked for a full refund for my freedom freebee I had purchased just over a week ago, he had to ask a technical advisor for them to tell him they were in fact doing maintenance! Vodafone should have put a notice on there website to let all there customers know what was happening, doesn't matter if you are contract or pay as you go, should have warned us by text or email. I was waiting for important calls & ended up phoning people to tell them. Vodafone you have a lot to answer for! I'm now looking at other networks to use..
by Simon Haytack
25th January 2013, at 00:27:48
I had no service at all in Newport today, but in the Ventnor, Niton and Whitwell areas it was fine. The only areas of the Island that seem to have 3G coverage are Cowes, East Cowes, Ryde, Shanklin and Sandown.I just watch with envy with my friends in Newport when they're using Facebook at about 10 times the speed I am.. :/
by Alan Bennett
24th January 2013, at 20:16:59
Like Keith I have been with Vodafone for many years and I am in Cowes area, no problems here
by michael brian chandler
24th January 2013, at 18:58:37
O2 IS GREAT IN SHANKLIN / IOW ROB NEVER HAD ANY PROBS
by Rob Fell
24th January 2013, at 17:42:31
I agree with Liam, not just today, Vodafone service is always terrible in Shanklin, so bad infact I'm about to change suppliers.. Any suggestion as to who provides the best coverage
by Keith Hunnybun
24th January 2013, at 17:37:52
Gotta say, I've been with Vodafone for 12 years and not once had a problem with them including today.
by Liam Thom
24th January 2013, at 17:02:27
Not just today, has been going on since Tuesday. Despite what their staff tell you.
by elizabeth tapsell
24th January 2013, at 16:36:07
That makes a change, our company phones are with Vodafone and service has been useless lately. Can't believe i picked them when i changed my own phone last year, regretting that decision yet again today
Any views or opinions presented in the comments above are solely those of the author and do not represent those of the Isle of Wight County Press.
Sunday, May 19, 2013
Saturday, May 18, 2013
Friday, May 17, 2013
IWCP v4.0 © Isle of Wight County Press 2011. All Rights Reserved. Web Design By Matrix Create.
Contact Us | Disclaimer
| Cookies | Links | Sitemap
Isle of Wight County Press Ltd. Registered office: Brannon House, 123 Pyle Street,
Newport, Isle of Wight PO30 1ST. Registered in England. Registered number: 1342243.