Wightlink changes after consultation

By a County Press reporter

Thursday, April 10, 2014

 

Wightlink changes after consultation

Wightlink is to make changes to its Yarmouth sailings following consultation with Isle of Wight customers. Picture by Peter Boam.

WIGHTLINK has revised its Yarmouth to Lymington timetable to improve train connections for Isle of Wight travellers.

The change is the result of a 'meet the managers' consultation at Yarmouth last month, the company said.

At the meeting, Isle of Wight customers suggested that revising the times of two Saturday morning sailings from the Island would be helpful for residents wishing to catch trains from Lymington Pier.

As a result, the 0750 and 0850 Saturday sailings will now each leave five minutes earlier, at 0745 and 0845. The new timetable will come into effect from Saturday.

Sean Millward, head of port operations, said: "We were approached by several customers during our last meet the managers consultation event who suggested that by making just a small change to our timetable, we could make a big impact on their onward travel and we were happy to oblige.

"Direct feedback from our customers is a really important part of constantly improving our services."

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by Neil Rogers

10th April 2014, at 21:29:23

If only the company would listen !! 1 ferry service
On Weds. Not enough staff to run two ferries.. While
Another Is collected from dry dock !! It's beyond a joke ...
I do feel sorry for Wightlink staff at Yarmouth and
Lymington .. Who not only suffer the management
Incompetence .. But who face the public on a daily
Basis and take the flack for the poor service .. The meet
The managers event was avoided by most because of
The distrust they have created with customers

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by Jack Woodford

10th April 2014, at 14:08:54

Mat - once you've found a way for Wightlink to cancel its debt just like that, can you have a word with my mortgage company as well?
Many thanks, fella.

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by Mat Thomas

10th April 2014, at 13:55:46

If they would just wait a few minutes sometimes from the late trains occasionally from London or Gatwick, especially late at night, it would be useful.

But why are they skirting around the issue of basic car ferry prices for islanders, they need to be cut in half.

Cancel the debt to yourself and you can do it!

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by tony gibson

10th April 2014, at 13:17:00

Nice pic of OldFerry ?

Any views or opinions presented in the comments above are solely those of the author and do not represent those of the Isle of Wight County Press.

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